Support

FUSE Support

For help with FUSE, send a short report with your device model, iOS version, game version, the screen or mode where the issue happened, and the steps that led to it. Screenshots are useful when the issue is visual or layout-related.

Purchase Restore

If FUSE Complete or another entitlement does not appear after purchase, open the in-game Settings screen and use Restore Purchases. StoreKit purchases are tied to the Apple ID that made the purchase.

Ads And Consent

Rewarded ads depend on consent status, network availability, regional ad fill, and platform callbacks. If an ad is unavailable, wait briefly and try again from the same game screen.

Progress

Campaign, Daily Ignition, settings, and theme progress are stored locally on the device. Deleting the app may remove local gameplay data unless a platform restore path applies to the purchase state.

Contact

Email support at a.alameldien@gmail.com.

What To Include

Device model, such as iPhone 16 Pro Max or iPad mini.
iOS version and FUSE app version.
Game mode, level number, or theme name if relevant.
Whether the issue happened after a purchase, restore, ad, pause, or app restart.
A screenshot or screen recording for visual issues.

Legal Pages

Review the privacy policy and terms for details about ads, purchases, platform services, and local game data.